- 347-529-5699
- sales@nexuselevatorsupply.com
- 43 Imlay St, Brooklyn, NY 11231
Welcome to Nexus Elevator Supply, your one-stop shop for all your elevator parts and components! We are a leading provider of high-quality elevator parts, serving building owners and maintenance teams. Our mission is to help you be equipped to keep your elevators running smoothly and efficiently, ensuring the safety and comfort of your building’s occupants.
Our team of experts has extensive knowledge of the elevator industry and is dedicated to providing you with the right parts for your specific needs. Whether you are looking for gearless machines, hoisting ropes, car slings, door sills, or anything else, we have you covered.
At Nexus Elevator Supply, we understand that customer satisfaction is key. That’s why we are committed to providing you with the highest quality products at competitive prices.
We are proud to be a part of the elevator industry and are dedicated to providing our customers with the best products and services available. So why wait? Contact us today to place your order or to learn more about our products and services!
At Nexus Elevator Supply, we take pride in offering unique and custom-made products to our customers. To ensure that our products arrive safely and in a timely manner, we have put together the following shipping policy.
Shipping Options and Costs
We offer ground shipping for all our regular products and custom-made products. The cost of shipping will be calculated based on the size and weight of the item, the destination, and the shipping method selected. The cost of shipping will be presented before payment and will be added to the total cost of the order.
Processing Time
Orders for non custom-made products will be shipped out as soon as payment has been made. Orders for custom-made products will take additional time to process due to the custom nature of the products. Processing times will vary depending on the product and the size of the order. Once an order has been placed, we will provide you with an estimated shipping date.
Delivery Time
Delivery times for custom-made products are estimated to take 2-4 weeks from the date of the order. Delivery times for non custom-made products will arrive faster. Delivery times may vary depending on the location of the delivery address and any unforeseen circumstances.
Tracking Information
Once your order has been shipped, you will receive an email with a tracking number and a link to the shipping carrier’s website. You can use this information to track the progress of your delivery.
Returns and Exchanges
Due to the custom nature of our products, returns and exchanges are not available. If you have received a damaged or defective product, please contact our customer service team within 7 days of receiving your order, and we will do our best to resolve the issue.
International Shipping
At this time, we do not offer international shipping.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team. We’re here to help and ensure that your shopping experience with Nexus Elevator Supply is a positive one.
Nexus Elevator Supply Inc.
43 Imlay Street, Brooklyn, New York 11231
sales@nexuselevatorsupply.com
OR
info@nexuselevatorsupply.com
